WisePatient looks like it does everything all these other vendors do, but also allows for 24/7 self-service scheduling. They are based here in Chicago and our office is going to give them a shot! I think they provide the most bang-for-our-buck given the other services they offer and price point.

What we love is that there is no monthly fee, it’s just pay as you go. http://www.sitTxTbroadcast.com, go check it out.

Also since the initial post, Lighthouse has added automated Outbound Phone Calling (just like Televox), printed LETTERS for patient re-activation campaigns and super-sized postcards for direct mail marketing (to bring more patients into the practice). So now, Lighthouse PLZ handles all the major patient communication functions (appointment reminders, recall reminders, inactive patient re-activation, prospective patient marketing) using ALL of the major mediums: email, text messages, voice phone calling, letters, and postcards,

Thanks,

Tony

Applications and benefits include:
* Appointment scheduling. Appointments can be texted by the patient and confirmed by your office in seconds – no busy signals or patients waiting on hold.
* Send important messages instantly. Let patients know when test results are ready, when annual exams should be scheduled, or even inform your scheduled appointments that your schedule is running a few minutes behind.

The possibilities are endless. By advertising your texting capabilities and encouraging your patients to reply via text, you benefit twofold. Patients are asking for your advertising and sending their information directly to your database. Data entry is a thing of the past as the database is populated automatically! Further, if a cellular number needs to be removed from the database, a “trigger” message may be sent for automated removal.

With the capability of designating up to 50 groups with a total of 20,000 cellular phone numbers, your business is sure to reach the correct party every time.

To learn more about this exciting new technology, contact Nielsen Telecommunications today for more information or a demonstration.

How it works:

Attach it to your LAN, place a Cellular SIM card with an unlimited text messaging account in it and access it through a workstation on your LAN with a web browser. It has the ability to import/export a database, and can send/receive 600 text messages an hour. You can setup trigger messages to perform housekeeping within the server. It is only the size of a small book, does not need any Internet service since it sends the text messages via the cellular carrier, and is inexpensive and very flexible. It is also stackable and will load balance for numerous messages.

Price is $985 per unit and comes with a 2 year warranty.

Unlimited text messaging SIM card $25-$45 month

Contact me for further information.

Nick Nielsen
Nielsen Telecommunications
phone 630 904 4365
Naperville, Illinois